Technology Operations Plans
Subscription-based partnerships. Guaranteed SLAs. Predictable outcomes.
Starter Ops
Perfect for growing businesses
₦100k/month
SLA: 48-hour response time
IDEAL FOR:
SMEs, online businesses, startups
FEATURES & SERVICES:
- Website & system maintenance
- Monthly monitoring & reports
- Security patches & updates
- Email support (48-hour response)
- Performance optimization
- Incident logging & tracking
- Basic monthly tech report
Growth Ops
For scaling businesses
₦250k/month
SLA: 24-hour response time
IDEAL FOR:
Growing online businesses, schools, NGOs
FEATURES & SERVICES:
- Everything in Starter Ops
- Feature enhancements & updates
- Performance optimization & tuning
- Detailed monthly tech reports
- Monthly advisory session
- Email & phone support (24-hour response)
- Automation setup
- Integration assistance
- Quarterly infrastructure review
Scale Ops
For mission-critical operations
₦500k+/month
SLA: 4-hour response time + dedicated engineer
IDEAL FOR:
Large businesses, health/finance, professional services
FEATURES & SERVICES:
- Everything in Growth Ops
- Dedicated support engineer
- Priority response (4-hour)
- Architecture planning & design
- Security audits & hardening
- Compliance review & documentation
- Advanced analytics & reporting
- Integration & API support
- Bi-weekly strategic reviews
- Emergency support access
- Disaster recovery planning
| Feature | Starter Ops | Growth Ops | Scale Ops |
|---|---|---|---|
| Monthly Price | ₦100k | ₦250k | ₦500k+ |
| Response Time SLA | 48-hour response time | 24-hour response time | 4-hour response time + dedicated engineer |
| System Maintenance | |||
| Security Updates | |||
| Monitoring & Alerts | Limited | ||
| Advisory Sessions | — | ||
| Priority Support | Email & Phone | Dedicated Support | |
| Security Audits | — | Quarterly | Monthly |
| Dedicated Engineer | — | — |
Add-On Services
Expand your operations plan with additional services
Feature Development Pack
Custom features built into your systems
₦50k–₦200k
Security & Compliance
Annual audits and compliance checks
₦150k–₦350k/year
Emergency Support
After-hours and critical issue support
₦100k–₦500k/month
Performance Optimization
Speed and infrastructure tuning
₦75k–₦250k
Team Training
Onboarding and skills training
₦100k–₦300k
Data Migration
Safe transition of existing data
₦50k–₦400k
Frequently Asked Questions
Can I change plans if my needs evolve?
Yes. Plans can be upgraded or downgraded month-to-month with 30 days notice. We work with you as your business grows.
What happens if issues aren't resolved within the SLA?
We take SLAs seriously. If we miss our commitment, we provide service credits against your next month's bill. Your business is our priority.
Is there a long-term contract required?
No. Our plans are month-to-month. We believe in earning your business every month with great service, not contracts.
Which plan should we start with?
We recommend Growth Ops for most established businesses. It balances cost with strong support and features. Starter Ops is good for very lean operations. Scale Ops is for high-revenue businesses needing dedicated support.
Do you offer a trial period?
Yes. We offer a 2-week trial of your chosen plan at no cost. No credit card needed to start. Let's prove our value.
Ready to partner with Techspare?
Apply to discuss your specific needs. We'll review and reach out within 48 hours.
Apply for Partnership